We stand for good quality products and we only want the best for our customers. So if there is a fault with an item you have received, please contact us at info@smartmaster.com.my

We will try to resolve any issue with a faulty item as quickly as possible but we need you to tell us as soon as you discover the fault. Please include as many details as possible about the order and the problem with the goods and we sort it out for you.

We are offering free shipping to all our Malaysian customer

We will send you an email notification. If you don't receive a notification, please let us know.

Please read here for our Return & Refund Policy.

All return for any product(s) purchased must be informed to us in formal way via email to estore@smartmaster.com.my within 7 working days from date of parcel received.

No further dispute will be entertained after 7 working days from the parcel received date.

After official email reply from us,you may courier the parcel to our warehouse at your own cost.
Undergarment and socks is not returnable or refundable.